Web Chat Security Vulnerabilities

CVE-2019-16948

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see ...

CVE-2019-16949

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message...

CVE-2019-16950

An XSS issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. The QueueName parameter of a GET request allows for insertion of user-supplied JavaScript.

CVE-2019-16951

A remote file include (RFI) issue was discovered in Enghouse Web Chat 6.2.284.34. One can replace the localhost attribute with one's own domain name. When the product calls this domain after the POST request is sent, it retrieves an attacker's data and displays it. Also worth mentioning is the amou...

CVE-2020-13972

Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their own domain name in the WebServiceLocation parameter, the response from the POST request is displayed, and any JavaScript returned from the external server is executed in the browser. This is related to CVE-2019-16951.